> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bbh.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What happens if I need to amend or cancel my reservation?

If you have made your booking on this website then your reservation must be amended or cancelled on this website, if you made your reservation over the telephone please contact us on 01253 336081.  Any amendments or cancellations must be made by 15:00 the previous day (24 hours in advance) to avoid a charge of the first night’s room rate – this policy does not apply to reservations made on advance purchase rates or special offers, which may have specific terms & conditions.